
INTRODUCTION
1. Overview
The person credited with this unit standard will be able to plan, organise and allocate work to an individual employee or to a team, according to the established business plan for the work unit within the organisation. He / She will also be able to monitor the progress and performance of the individual or team and evaluate the achievement according to the determined objectives for the particular work unit.
2. Credit Value
Based on the section, the credit weighting of twelve credits will be obtained after you have successfully completed this section and are declared competent after the assessment process. This is inclusive of your Formative and Summative Assessments
after you have completed the learning experience.
3. The Scope of Supervise Work Unit to Achieve Work Unit Objectives – After completion of this module, the learner will be able to:
1. Plan, organise and allocate work.
2. Manage interpersonal team processes to achieve required outputs.
3. Evaluate achievement of work unit objectives
Course Curriculum
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Supervisory - Team Performance - Supervise Work Unit to Achieve Work Unit Objectives Unit Standard: 10981
- LEARNER MANUAL Unit Standard 10981 Supervisory – Team Performance – Supervise Work Unit to Achieve Work Unit Objectives
- LEARNER REGISTRATION and CERTIFIED ID COPY
- FORMATIVE ASSESSMENT Unit Standard 10981
- SECTION 1 – CHAPTER 1 Activity 1 (8 Marks)
- CHAPTER 1 Activity 2 (10 Marks)
- CHAPTER 1 Activity 3 (10 Marks)
- SECTION 1 – CHAPTER 2 Activity 1(6 Marks)
- CHAPTER 2 Activity 2 (10 Marks)
- CHAPTER 2 Activity 3 (10 Marks)
- SECTION 1 – CHAPTER 3 Activity 1 (6 Marks)
- CHAPTER 3 Activity 2 (6 Marks)
- SECTION 2 – CHAPTER 1 Activity 1 (14 Marks)
- CHAPTER 1 Activity 2 (15 Marks)
- CHAPTER 1 Activity 3 (10 Marks)
- SECTION 2 – CHAPTER 2 Activity 1 (20 Marks)
- CHAPTER 2 Activity 2 (20 Marks)
- CHAPTER 2 Activity 3 (10 Marks)
- SECTION 2 – CHAPTER 3 Activity 1 (10 Marks)
- CHAPTER 3 Activity 2 (12 Marks)
- SUMMITIVE ASSESSMENT
- SECTION 1 Question 1: Explain these types of planning in business and say which level of management would be responsible for each type. (9 Marks)
- SECTION 1 Question 2: What is the role of a Junior Manager in planning according to the business unit’s objectives? Mention at least 8 (eight) points.
- SECTION 1 Question 3: List the Four Steps in Task Allocation (4 Marks)
- SECTION 1 Question 4: Describe the process involved in getting team participation to create an Action Plan. (10 Marks)
- SECTION 1 Question 5: List the steps in creating a Budget. (10 Marks)
- SECTION 2 Question 1: List and describe the 4 (four) Key Performance Indicators (KPIs) (8 Marks)
- SECTION 2 Question 2: Describe the advantages of Skills Reviews. (8 Marks)
- SECTION 2 Question 3: Describe the 4 (four) steps in the Performance Appraisal process. (8 Marks)
- SECTION 2 Question 4: List 4 (four) methods of evaluation. (4 Marks)
- SECTION 2 Question 5: How would you ensure fairness in the Performance Review? (10 Marks)
- SECTION 3 Question 1: List 6 (six) of the important elements of constructive criticism. (6 Marks)
- SECTION 3 Question 2: Explain the following forms of reinforcement of performance behaviour: (6 Marks)
- SECTION 3 Question 3: List 6 (six) ways of recognising poor performance. (6 Marks) 3
- SECTION 3 Question 4: What are the 3 (three) major functions related to Performance Evaluation? (3 Marks)