Course Curriculum

• COACH A TEAM MEMBER IN ORDER TO ENHANCE INDIVIDUAL PERFORMANCE IN WORK ENVIRONMENT - UNIT STANDARD 113909

  Skills 3 Book 1

  • LEARNER MANUAL U/S 113909 Coach a Team Member in order to Enchance Individual Performance in work Environment
    3 hours
  • LEARNER REGISTRATION and CERTIFIED ID COPY
    3 days
  • FORMATIVE ASSESSMENT Unit Standard 113909
  • Quizie Formative Assessment
    2 questions10 minutes
  • 2. List the 3 (three) steps in coaching. (3 Marks)
    3 days
  • 3. Explain the following terms: (3 Marks)
    3 days
  • 4. List the 5 (five) basic principles of training. (5 Marks)
    3 days
  • 5. List 3 (three) differences between training and coaching. (3 Marks)
    3 days
  • 6. What should employees receive timely from their supervisor/s? (workplace counselling) (1 Mark)
    3 days
  • 7. List the 7 (seven) steps in the counselling process. (7 Marks)
    3 days
  • 8. List 4 (four) guidelines to effective questioning techniques. (4 Marks)
    3 days
  • 9. List 3 (three) coaching alternatives. (3 Marks)
    3 days
  • 10. List 5 (five) roles of a coach. (5 Marks)
    3 days
  • 11. List 5 (five) characteristics of the effective coach. (5 Marks)
    3 days
  • 12. What are the benefits of coaching? (6 Marks)
    3 days
  • 13. List 5 (five) objectives of communication. (5 Marks)
    3 days
  • 14. What does the communication model consist of? (5 Marks)
    3 days
  • 15. List 5 (five) obstacles to communication. (5 Marks)
    3 days
  • 16. List 3 (three) good listening habits. (3 Marks)
    3 days
  • 17. List 6 (six) listening skills. (6 Marks)
    3 days
  • 18. There are the 3 (three) reasons why coaching may be required. List these reasons. (3 Marks)
    3 days
  • 20. Explain the 4 (four) stages of coaching in the workplace. (4 Marks)
    3 days
  • 21. Why is monitoring through performance or progress reviews essential? List 4 (four) reasons. (4 Marks)
    3 days
  • 22. In the table below are possible problems (left column). Give potential solutions to these problems in the column on the right. (5 Marks)
    3 days
  • 23. List the 6 (six) guidelines for developing a coaching plan. (6 Marks)
    3 days
  • 24. When preparing for coaching, is it necessary to set up a date, time and venue for the coaching session? (1 Mark)
    3 days
  • 25. List 3 (three) conflict management skills. (3 Marks)
    3 days
  • 26. List 5 (five) of the 7 (seven) steps to a coaching team. (5 Marks)
    3 days
  • 27. Give 4 (four) reasons why you should give feedback. (4 Marks)
    3 days
  • 28. List the 4 (four) steps to follow when reviewing and giving feedback. (4 Marks)
    3 days
  • 29. Explain how you would evaluate a learning process by naming and explaining the 4 levels. (4 Marks)
    3 days
  • SUMMITIVE ASSESSMENT
  • Quizie Summitive Assessment
    1 question10 minutes
  • 1. List the 3 (three) steps in coaching. (3 Marks)
    3 hours
  • 2. List 4 (four) of the 5 basic principles of training. (4 Marks)
    3 hours
  • 3. What should employees receive timely from their supervisor/s? (workplace counselling) (1 Mark)
    3 hours
  • 4. List 2 (two) guidelines to effective questioning techniques. (2 Marks)
    3 hours
  • 5. List 2 (two) roles of a coach. (2 Marks)
    3 hours
  • 6. List 3 (three) of the benefits of coaching. (3 Marks)
    3 hours
  • 7. List 5 (five) obstacles to communication. (5 Marks)
    3 hours
  • 8. List 3 (three) listening skills. (3 Marks)
    3 hours
  • 10. Why is monitoring through performance or progress reviews essential? List 2 (two) reasons. (2 Marks)
    3 hours
  • 11. When preparing for coaching, is it necessary to set up a date, time and venue for the coaching session? (1 Mark)
    3 hours
  • 12. List 3 (three) conflict management skills. (3 Marks)
    3 hours
  • 13. Give 2 (two) reasons why you should give feedback. (2 Marks)
    3 hours
  • 14. Explain how you would evaluate a learning process by naming and explaining the 4 levels. (4 Marks)
    3 hours