INTRODUCTION

Overview
The person credited with this unit standard will be able to follow a process in writing texts and reports required in business. They will communicate in a clear, unambiguous way utilising plain language to improve the quality of written reports and other texts that are specific to a business environment, including documents requiring a particular format and may include specified legislated requirements. The unit standard enables learners to recognise and effectively use textual conventions and features specific to business texts.

The qualifying learner is capable of using textual features and conventions specific to texts:

• identifying the intended audience for the communication
• identifying the purpose of a text
• selecting the appropriate text type, format and layout for the purpose
• organising and structuring a technical text appropriately
• using appropriate grammar conventions
• drafting and editing a technical text
• recognising errors and checking for accuracy
• presenting the same information in different ways
• using plain language in business

Outcomes of the module – After completion of this module, the learner will be able to:
• Use textual features and conventions specific to business texts for effective writing.
• Identify and collect information needed to write a text specific to a particular function.
• Compose a text using plain language for a specific function.
• Organise and structure a text appropriately for a business function.
• Present a written text for a particular function in a business environment.