
INTRODUCTION
This learning program is part of a complete qualification. The qualification is General Security Practices NQF level 3.
Business ethics is the behaviour that a business adheres to in its daily dealings with the world. The ethics of a particular business can be diverse. They apply not only to how the business interacts with the world at large but also to their one-on-one dealings with a single customer. In the increasingly conscience-focused marketplaces of the 21st century, the demand for more ethical business processes and actions (known as ethicism) is increasing. Simultaneously, pressure is applied to the industry to improve business ethics through new public initiatives and law.
A person accredited with this unit standard will be able to:
♦ Reflect on own values and belief systems and how they influence own behaviour.
♦ Discuss how an individual`s ethics impact on the people around him/her.
♦ Explain how an individual can behave ethically in a business context.
♦ Demonstrate techniques for dealing with situations where own values and ethics conflict with work practice.
This program is compiled for the following target group:
• Security members
• South African Defense Force members
• South African Police Force members
• Correctional Services
• Individuals who wish to complete the NQF level 3 National Certificate in Security practices.
Course Curriculum
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Unit Standard No: 113924 APPLY BUSINESS ETHICS IN A WORK ENVIRONMENT
Formative Assessment
- LEARNER GUIDE U/S 113924 Apply Business Ethics in a Work Environment
- LEARNER REGISTRATION and Certified ID Copy
- FORMATIVE ASSESSMENT Learner Workbook
- Quizie Formative Assessment
- 2. Corporate value systems consist of three value categories. List the three categories. (3 Marks)
- 3. As a member of a society, group or community, can an individual hold both a personal and a communal value system at the same time? (1 Mark)
- 5. List the 5 (five) criteria to clarify your values. (5 Marks)
- 6. List 4 (four) criteria to define your values. (4 Marks)
- 9. List 5 (five) statements that could assist you in your ethical decision making. (5 Marks)
- 10. List the 5 (five) ethical principles. (5 Marks)
- 11. List the 5 (five) P’s of ethical power. (5 Marks)
- 12. List the 5 (five) steps in making an ethical decision. (5 Marks)
- 13. One can ask oneself various questions when doing an ethics check. List 5 (five) of these questions. (5 Marks)
- 16. Self-awareness and self empowerment equip you to overcome your individual core belief issues. List 3 (three) ways this can be done. (3 Marks)
- 18. List 3 (three) characteristics of victims of bad manners or incivility. (3 Marks)
- 21. What is business ethics? (1 Mark)
- 22. List 3 (three) perspectives from which business ethics can be examined. (conflicting interests) (3 Marks)
- 23. Ethicists have several suggestions on how an ethics policy could be successful. List 3 (three) of these suggestions. (3 Marks)
- 24. Give the definition for “confidentiality”. (1 Mark)
- 25. List 2 (two) types of confidentiality. (2 Marks)
- 27. It is unethical to accept gifts, payments or other benefits from customers, suppliers etc. At times during your duty, however it may be appropriate for you to accept a gift of nominal, modest or insignificant value. When would it be appropriate to accept such a gift? (3 Marks)
- 28. Sometimes your personal values and principles do not match the values and principles of the organisation you work for. What are these situations called? (1 Mark)
- 29. List 5 (five) signs of boundary violations. (5 Marks)
- 30. When is it important to immediately discuss a conflict of interest with your supervisor or manager? (1 Mark)
- 31. When resolving a conflict of interest there are 4 suggestions your supervisor may have. List these suggestions. (4 Marks)
- 32. List 5 (five) ways you can resolve an ethical issue or dilemma that might arise. (5 Marks)
- 33. List the 5 steps for ethical decision making. (5 Marks)
- 34. When dealing with unethical conduct in others, you will be protected against discrimination as a result of you reporting the unethical conduct. How would you be protected? (3 Marks)
- 35. Are the following values personal or company values? (5 Marks)
- SUMMITIVE ASSESSMENT
- Quizie Summitive Assessment
- 1. Corporate value systems consist of three value categories. List the 3 (three) categories. (3 Marks)
- 2. As a member of a society, group or community, can an individual hold both a personal and a communal value system at the same time? (1 Mark)
- 3. List 2 (two) criteria to define your values. (2 Marks)
- 5. List 3 (three) of the ethical principles. (3 Marks)
- 6. One can ask oneself various questions when doing an ethics check. List 2 (two) of these questions. (2 Marks)
- 7. Self-awareness and self empowerment equip you to overcome your individual core belief issues. List 2 (two) ways this can be done. (2 Marks)
- 9. List 2 (two) characteristics of victims of bad manners or incivility. (2 Marks)
- 12. Ethicists have several suggestions on how an ethics policy could be successful. List 1 (one) of these suggestions. (1 Mark)
- 13. List 2 (two) types of confidentiality. (2 Marks)
- 14. Sometimes your personal values and principles do not match the values and principles of the organisation you work for. What are these situations called? (1 Mark)
- 15. List 2 (two) signs of boundary violations. (2 Marks)
- 16. List 3 (three) ways you can resolve an ethical issue or dilemma that might arise. (3 Marks)
- 17. Are the following values personal or company values? (3 Marks)