
INTRODUCTION
The person qualified with this unit standard will be able to provide security response services. They will be able to prepare for response duties. Explain the factors that contribute toward service delivery. Maintain a visible presence in the designated areas. Respond to a variety of security-related signals and perform auxiliary response services.
After the assessment process, four credits will be obtained after the learner has successfully completed this unit standard and is declared competent. This is inclusive of your Summative Assessments after you have completed the learning experience.
After completion of this unit standard, the learner will have the knowledge and skills required to understand and explain:
1. Prepare for response duties
2. Explain the factors that contribute towards service delivery
3. Maintain a visible presence in the designated area.
4. Respond to a variety of security-related signals.
5. Perform auxiliary response services
Course Curriculum
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PROVIDE SECURITY RESPONSE SERVICES - UNIT STANDARD 257257
- LEARNER MANUAL Unit Standard 257257 Provide Security Response Services
- LEARNER REGISTRATION and copy of CERTIFIED ID
- FORMATIVE ASSESSMENT Learner Workbook U/S: 257257
- Question 1 It is essential that security officers prepare for patrols. What must be taken in consideration when officers plan for their patrols? (4 Marks))
- Question 2 What is the purpose of a baton? (2 Marks)
- Question 3 What are the safety guidelines for handcuffs? (2 Marks)
- Question 4 Explain soft body armour? (3 Marks)
- Question 5 What is defence spray? (2 Marks)
- Question 6 Name 5 (five) points to remember when dealing with aggression, complaints or criticism? (5 Marks))
- Question 7 Give 4 (four) functions of the reaction service in relation to the combating of crime: (4 Marks)
- Question 8 How can u security officer familiarize himself with his area? (2 Marks)
- Question 9 Name 3 (three) emergencies (3 Marks)
- Question 10 Explain the following. (4 Marks)
- Question 11 What will be the general guidelines for the officer to follow if he wants to leave their designated area? (5 Marks)
- Question 12 How is risk or threat identification? (2 Marks)
- Question 13 Security logs and reports are subject to being used in court proceedings both civil and criminal. What information is essential for the security officers to log and report? Name 7 (seven). (7 Marks))
- Learning Activity 1 (5 Marks)
- Learning Activity 2 (2 Marks)
- Learning Activity 3 (4 Marks)
- Learning Activity 4 (6 Marks)
- Learning Activity 5 (8 Marks)
- Learning Activity 6 (6 Marks)
- Learning Activity 7 (4 Marks)
- Learning Activity 8 (5 Marks)
- Learning Activity 9 (8 Marks)
- Learning Activity 10 (3 Marks)
- Learning Activity 11 (8 Marks)
- Learning Activity 12 (10 Marks)
- Learning Activity 13 (6 Marks)
- Learning Activity 14 (6 Marks)
- SUMMITIVE ASSESSMENT
- Question 1 Explain how maintenance will be done on the plates of the body armor. (3 Marks))
- Question 2 Why do a security company needs clients? (2 Marks)
- Question 3 What are the points to remember when dealing with aggression, complaints or criticism? Name 5 (five). (5 Marks))
- Question 4 How can your security officer familiarize himself with his area? (2 Marks)
- Question 5 What will be the procedures in case of an emergency? (3 Marks)
- Question 6 Explain the following. (4 Marks)
- Question 7 How does the security officer reflects a good image, name 3 (three)? (3 Marks)
- Question 8 Who will give the officer permission to enter any premises? (1 Marks)
- Question 9 How are the high-risk areas and hot spot identified? (1 Marks)
- Question 10 What is a standoff point? (2 Marks)
- Question 11 How does the officer decide what point should be used as a standoff point? (1 Marks)
- Question 12 If the officer needs to take a break, what will be the procedure, name 3 (three)? (3 Marks)
- Question 13 Will suspicious behavior be the same during the day as during nighttime, why? (2 Marks)
- Question 14 What does accosted mean? (1 Marks)
- Question 15 What will be the general guidelines for the officer to follow if he wants to leave their designated area? Name 3 (three) (3 Marks)
- Question 16 What constitutes as a threat or a risk, name 5 (five)? (5 Marks)
- Question 17 Why do you have to stop a distance away from the source of the alarm? (1 Marks)
- Question 18 Why is the safety of the officer very important? (1 Marks)
- Question 19 What is a crime scene? (3 Marks)
- Question 20 What should be the action of the officer when arriving at the scene of the crime? (3 Marks)
- Question 21 What are auxiliary services? (1 Marks)
- Question 22 Security logs and reports are subject to being used in court proceedings both civil and criminal. What information is essential for the security officers to log and report, name 5 (five)? (5 Marks)