Course Curriculum

• SUPERVISE WORK UNIT TO ACHIEVE WORK UNIT OBJECTIVES (INDIVIDUALS AND TEAMS)

  Unit Standard 10981

  • LEARNER GUIDE – Supervise Work Unit to Achieve Work Unit Objectives
    5 days
  • SECTION 1 CHAPTER 1 Applied Knowledge Activity 1
    5 days
  • Applied Knowledge Activity 2
    5 days
  • Applied Knowledge Activity 3
    5 days
  • CHAPTER 2 Applied Knowledge Activity 1
    5 days
  • Applied Knowledge Activity 2
    5 days
  • Applied Knowledge Activity 3
    5 days
  • CHAPTER 3 Applied Knowledge Activity 1
    5 days
  • Applied Knowledge Activity 2
    5 days
  • SECTION 2 CHAPTER 1 Learning Activity 1
    5 days
  • Learning Activity 2
    3 days
  • Test your Leadership Potential. Complete the activity below.
    3 days
  • Learning Activity 3 Plan, organise and allocate work.
    5 days
  • CHAPTER 2 Learning Activity 1 Manage interpersonal team processes are developed and set in place.
    5 days
  • Learning Activity 2
    3 days
  • Learning Activity 3
    3 days
  • CHAPTER 3 Learning Activity 1
    3 days
  • Learning Activity 2
    3 days
  • SUMMITIVE ASSESSMENT
  • Quiz Summitive
    0 question10 minutes
  • SECTION 1 : QUESTION 1: Explain these types of planning in business and say which level of management would be responsible for each type. (9)
    3 hours
  • SECTION 1: QUESTION 2: What is the role of a Junior Manager in planning according to the business unit’s objectives? Mention at least 8 (eight) points. (8)
    3 hours
  • SECTION 1: QUESTION 3: List the 4 (four) Steps in Task Allocation (4)
    3 hours
  • SECTION 1: QUESTION 4: Describe the process involved in getting team participation to create an Action Plan. (10)
    3 hours
  • SECTION 1: QUESTION 5: List the steps in creating a Budget. (10)
    3 hours
  • SECTION 2: QUESTION 1: List and describe the 4 (four) Key Performance Indicators (KPIs) (8)
    3 hours
  • SECTION 2: QUESTION 2: Describe the advantages of Skills Reviews. (8)
    3 hours
  • SECTION 2: QUESTION 3: Describe the4 (four) steps in the Performance Appraisal process. (8)
    3 hours
  • SECTION 2: QUESTION 4: List 4 (four) methods of evaluation. (4)
    3 hours
  • SECTION 2: QUESTION 5: How would you ensure fairness in the Performance Review? (1)
    3 hours
  • SECTION 3: QUESTION 1: List 6 (six) of the important elements of constructive criticism. (6)
    3 hours
  • SECTION 3: QUESTION 2: Explain the following forms of reinforcement of performance behaviour:(6)
    3 hours
  • SECTION 3: QUESTION 3: List 6 (six) ways of recognising poor performance. (6)
    3 hours
  • SECTION 3: QUESTION 4: What are the 3 (three) major functions related to Performance Evaluation? (3)
    3 days

• SECURITY RELATED CONFLICT AND THREAT MANAGEMENT. - Conduct a Security Threat Assessment in a Defined Operational Area

  Unit Standard 242830

  • LEARNER MANUAL – Conduct a Security Threat Assessment in a Defined Operational Area
  • Welcome to Learning Activity 1
    3 days
  • Welcome to Learning Activity 2
    3 days
  • Welcome to Learning Activity 3
    3 days
  • Welcome to Learning Activity 4
    3 days
  • Welcome to Learning Activity 5
    3 days
  • Welcome to Learning Activity 6
    3 days
  • Welcome to Learning Activity 7
    3 days
  • Welcome to Learning Activity 8
    3 days
  • SUMMITIVE ASSESSMENT
  • Quiz Summitive
    0 question10 minutes
  • 1. List 7 (seven) situations that constitutes as risks. (7)
    3 hours
  • 2. List 3 (three) senses that you can use to collect information. (3)
    3 hours
  • 3. List 3 (three) methods of collecting information. (3)
    3 hours
  • 4. Explain 2 (two) consequences of not dealing with risks and threats. (4)
    3 hours
  • 5. Explain how you will prioritise multiple threats. (3)
    3 hours
  • 6. Prioritise 4 (four) risks that you will be exposed to during a highjacking. (4)
    3 hours
  • 7. List 5 (five) circumstances under which you should raise alarm. (5)
    3 hours
  • 8. Explain how you should report a serious crime verbally to your supervisor. (6)
    3 hours

• DEMONSTRATE BASIC UNDERSTANDING OF THE PRIMARY LABOUR LEGISLATION THAT IMPACTS ON A BUSINESS UNIT

  Unit Standard: 13952

  • LEARNER GUIDE – Demonstrate Basic Understanding of the Primary Labour Legislation that Impacts on a Business Unit
  • CHAPTER 1 Activity 1
    3 days
  • CHAPTER 2
    3 days
  • Applied Knowledge Activity 2
    3 days
  • Applied Knowledge Activity 3
    3 days
  • CHAPTER 3 Applied Knowledge Activity 4
    3 days
  • CHAPTER 4 Applied Knowledge Activity 5
    3 days
  • Applied Knowledge Activity 6
    3 days
  • Applied Knowledge Activity 7
    3 days
  • Applied Knowledge Activity 8
    3 days
  • SUMMITIVE ASSESSMENT
  • SECTION 1 QUESTION 1: Explain the six main pieces of labour legislation and who is covered by each Act. Analyse and indicate how the 6 (six) Acts interact and support the South African Constitution.
    3 hours
  • QUESTION 2: In no less than 150 words explain the Scope and Application of each Act.
    3 hours
  • SECTION 2 Refer to Annexure 1 and Chapter 2 of your Learners Guide and in groups discuss the right to freedom of Association and the protection or Employers and Organisational rights
    3 hours
  • ESSAY In no less than 150 words explain the grievance policy to be followed by an employee and the way forward with regards to resolution as well as the importance of handling conflict and preventing unfair labour practice.
    3 hours
  • SECTION 2 Individually prepare a list of acceptable and unacceptable questions that can be asked at an interview thereafter use this list to debate why these questions are seen as fair or unfair discrimination in an interview.
    3 hours
  • SECTION 4 CASE STUDY Refer to chapter 4 of your learners guide and explain the different working hours for each category of the security officers as well as the ordinary working hours, overtime and payment of overtime.
    3 hours
  • SECTION 5 Discuss the barriers which effect disadvantaged people and how it can be overcome
    3 hours
  • SECTION 6 ESSAY Explain the requirements placed on employers by the Skills Development Act and the Skills Development Levies Act. (150 words)
    3 hours

• SECURITY-RELATED READING SKILLS Interpret and Use Information from Texts

  Unit Standard: 119457

  • LEARNER GUIDE – Interpret and Use Information from Texts
  • CHAPTER 1 Applied Knowledge Activity 1 (4 Marks)
    3 days
  • Give examples of written communication in your workplace (usually in the form of instructions and requests)
    3 days
  • Are the following words familiar or unfamiliar to you? If you do not know their meaning, try to determine it according to the methods explained in the Learner Guide; otherwise use a dictionary.
    3 days
  • Are the following sentences ambiguous? How? Explain the correct meanings in relation to the text.
    3 days
  • Read the text below. We are going to separate the main ideas from the supporting text.
    3 days
  • Study the information below and answer the questions that follow.
    3 days
  • Answer the questions that follow. Briefly explain how each of the following could impact on the meaning of texts:
    3 days
  • Below are different texts dealing with the same subject, namely coffee. Read them and answer the questions that follow
    3 days
  • CHAPTER 3 Learning Activity 7. Use instructions and / or requests from your work environment. Formulate a response that is appropriate in terms of: • Text type; • Format; • Register; and • Level of formality
    3 days
  • CHAPTER 4 Learning Activity 8 Read the article below and answer the questions that follow
    3 days
  • Summative Assessment
  • Quiz Summative
    0 question10 minutes
  • 1. What is a reading strategy? (3)
    3 hours
  • 2. What is syntax? (3)
    3 hours
  • 3. What is meant with a word’s context? (2)
    3 hours
  • 4. What is an acronym? Explain by means of an example. (2)
    3 hours
  • 5. What is a colloquialism? (2)
    3 hours
  • 6. When is a word ambiguous? Explain by means of an example. (3)
    3 hours
  • 7. What does it mean to paraphrase? (2)
    3 hours
  • 8. What is the purpose of visual or graphic representations in texts? (3)
    3 hours
  • 9. List 3 (three) of the visual features of texts that can contribute to its meaning. (3)
    3 hours
  • 10. What is an implicit message? (2)
    3 hours
  • 11. What is bias? Give an example. (3)
    3 hours
  • 12. What is irony? (3)
    3 hours
  • 13. What is a hyperbole? Explain by means of an example. (3)
    3 hours
  • 14. What is stereotyping? Explain by means of an example. (3)
    3 hours

• SUPERVISORY - GENERAL Induct a New Team Member

  Unit Standard: 242812

  • LEARNER GUIDE – Induct a New Team Member
  • The following Graphics will be needed to complete the task ahead.
    7 days
  • What are some areas, specific to your area of work that you may need to show a new team member? Server rooms, laboratories, testing centres and even gyms are examples of work specific areas.
    3 days
  • Think about how your team’s bad performance can affect the organisation as a whole. For example if the team does not complete their work on time.
    3 days
  • Think of some critical Incidents that have occurred within your team that have effected the team and how?
    3 days
  • Learner Activity 1. What are some of the other Performance Appraisal Methods used?
    3 days
  • Learner Activity 2. Apply what you have learned. Identify the documents from your GRAPHIC SHEET which are required when inducting a team member into a team and place them on the Activity 2 area in the Workbook.
    3 days
  • Learner Activity 3. Write a Welcome Letter to a new team member.
    3 days
  • Learner Activity 4. Give a brief history of the work environment and organisation you work for. Discuss and write notes on some work environments.
    3 days
  • Learrner Activity 5. Create your new Team Members Access Control card. What information is relevant to your organisation and would be present on your access card.
    3 days
  • Learner Activity 6. Lay out your team members and office elements in OUR OFFICE .
    3 days
  • Learner Activity 7. Identify the elements you would place in the new team member work station from your GRAPHIC SHEET workbook.
    3 days
  • Learner Activity 8. Hold a mock induction meeting and give feedback
    3 days
  • Learner Activity 9. Identify and stick the various areas from your grand tour on MY OFFICE PLAN.
    3 days
  • Learner Activity 10. Discuss the policies described, what other types of policies and procedures would you include in the induction process? List them.
    3 days
  • Learner Activity 11. Draw the diagram of your company’s organisational structure. Make a note of where your team is placed. Describe your team in relation to the others in your organisation.
    3 days
  • Learner Activity 12. Discuss suggestions and explain what you have done to take responsibility for your career looking at each of these topics listed below.
    3 days
  • Learner Activity 13. Discuss and write down which methods of performance evaluation are used in your organisations.
    3 days
  • Learner Activity 14. Discuss suggestions above and explain what you have done to take responsibility for your career looking at each of these topics
    3 days
  • Learner Activity 15. Discuss and list these training methods available then research further training available within your organisation.
    3 days
  • SUMMITIVE ASSESSMENT
  • Quizie Summitive Assesment
    0 question10 minutes
  • ASSIGNMENT 1 SECTION 1 Question 1. List the Documents a New Team Member would require in line with your company’s Standard Operational Procedure. Kindly please attached the relevant Standard Operating Procedure.
    3 days
  • Question 2. List the Resources that would be required by a New Team Member and explain in detail how you would go about sourcing this required resources in line with your Standard Operating Procedures.
    3 days
  • Question 3. How would you identify where the new team member’s Workstation would be? To which Standard Operating Procedure will this process be linked.
    3 days
  • SECTION 2 Question 1. What steps would you take to welcome a New Team Member on their first day?
    3 days
  • Question 2. List the Company Policies and Procedures you would explain to the New Team member.
    3 days
  • Question 3. Explain the role of the team the new team member is placed in, in relation to the bigger company strategy and the contribution thereto.
    3 days
  • SECTION 3 Question 1. Explain the performance targets and responsibilities of the team and each member therein and explain according to organisational requirements. __________________________________________________________
    3 days
  • SECTION 4 Question 1. What career opportunities exist within your organisation?
    3 days
  • Question 2. Choose a Team Member. Discuss the importance of their role within the organisation and the importance of their performance linked to the companies sustainability, goals, mission and vision.
    3 days
  • SECTION 5 Question 1. List the Documents a New Team Member would require in line with your company’s Standard Operational Procedure. Kindly please attached the relevant Standard Operating Procedure.
    3 days
  • Question 2.1 Attach your Company Induction to this Assignment. List the Areas of Development
    3 days
  • Question 2.2 List the Good Aspects of your Induction
    3 days
  • Question 2.3 Substantiate why you make these statements.
    3 days

• SUPERVISORY – TRAINING IN THE WORKPLACE Perform one-to-one training on the job

  Unit Standard 117877

  • LEARNER GUIDE – Perform one-to-one training on the job e
  • Chapter1 Activity 1. Can you identify any other ways to measure a worker’s performance? Do you have specific assessment tools, such as drills? Identify and make a mental note these.
    3 days
  • Apply your knowledge of training needs analysis to try and identify your strengths, weaknesses and suggest some learning interventions that would be useful in improving your own performance
    3 days
  • Applied Knowledge Activity 2. Think of the last training intervention that you were involved in. What other tools do you think needed to be prepared beforehand, Ammunition, Kevlar Vests?
    3 days
  • Applied knowledge Activity 3. Think of the last training intervention that you were involved in. What other tools do you think needed to be prepared beforehand, Ammunition, Kevlar Vests?
    3 days
  • Applied knowledge Activity 4. Identify 5 (five) corporate or legislative requirements that would impact a firearms training exercise.
    3 days
  • Learning Activity 2. Prepare a training plan around one of the training exercises that you identified would prove useful to you in Activity 1.
    3 days
  • Applied knowledge Acivity 5. How do we promote participation? Allowing the learner to act as the facilitator, may be one way to do it. Think of some more.
    3 days
  • Activity 6. What is the broader concept of this course? Why is it important to you, and how would you apply it in your workplace?
    3 days
  • Learning activity 3. Compile a list of the learning resources used so far in this course. Try and remember as many of them as possible. Review the effectiveness of these resources with your peers.
    3 days
  • Applied knowledge Activity 7. What opportunities would you use to allow a learner to practice during a conflict resolution training exercise?
    3 days
  • Applied knowledge Activity 8. Can you think of a way to monitor a learner’s progress that is specific to your organisation or field?
    3 days
  • Learner Activity 4. Apply your knowledge of what is required during an effective learning intervention. List them in your workbook. Include all the factors discussed.
    3 days
  • Applied knowledge Activity 9. Identify the stakeholders in your organisation that are involved in training and development of staff. What role do these people play? Where do you fit in the picture?
    3 days
  • Learning Activity 5. Discuss the difference between positive and negative feedback and how it affects the learner. Compile a list of do’s and don’t in your workbook.
    3 days
  • Applied knowledge Activity 10. Identify the tools or methods that are used by your organisation to compile reports. Have you ever used these? Do you understand the importance of reports?
    3 days
  • Learning Activity 6. Identify methods of assessing learner readiness in your organisation, list them and write a short explanation of each. Discuss them with your class.
    3 days
  • Applied knowledge Activity 4. What are the strengths and weaknesses of the last learning intervention that you were a part of? How would you improve upon that training exercise?
    3 days
  • Learner Activity 7. Prepare a one-to-one training session for a radio communications exercise, be creative and apply what you have learned in all four chapters.
    3 days
  • SUMMITIVE ASSESSMENT
  • Quizie Summitive Assessment
    0 question10 minutes
  • ASSIGNMENT 1 Chapter 1. Essay. Explain how you would arrange the learning environment to meet organisational and legislative requirements for safety and accessibility.
    3 days
  • Chapter 2. Case Study. Refer to Chapter 2 of your Learner Workbook and explain how training can be carried out in accordance with specified requirements
    3 days
  • Chapter 3. Practical Excercise. Prepare documentation on a training session and in groups discuss this feedback with regards to stakeholders.
    3 days

• GENERAL Give Instructions

  Unit Standard: 242833

  • LEARNER GUIDE – General – Give Instructions
  • Applied knowledge Activity 1. Consider your specific work situation. When would it be more appropriate to give orders and when would you give instructions? Give some examples. Write your answers down in your workbook.
    3 days
  • Applieds knowledge Activity 2. Decide on a task (related to your work) that you want to prepare instructions for. Decide which presentation methodology would be the most appropriate for the instructions. The instructions will be presented to a group of people. Compile a list of the equipment and resources that you will need for the presentation. Make notes of your discussions and decisions in your workbook
    3 days
  • Applied knowledge Adtivity 3. Consider a typical security operation that your company would conduct. Formulate an operational objective related for the operation. Now formulate a task for the operation according to the operational objective. Also formulate specific functions for the task. Compile a list of instructions that are in line with the task functions. Make notes of your discussions and decisions in your workbook.
    3 days
  • Applied knowledge Activity 4.
    3 days
  • Learning Activity 1. You have to instruct a security guard to guard the premises of a client for two nights. Use the Worksheet for Communicating Instructions to prepare the instructions. Complete the worksheet in your workbook.
    3 days
  • Learner Activity 2. Select a security related operation that your company conducts. Compile a list of what you consider to be typical instructions that officers will receive to conduct this operation. Consider your company’s standards and procedures. Compare your instructions to the company’s standards and procedures. Create a checklist for this purpose. Change the instructions that do not adhere to the company’s standards and procedures. Write your answer and checklist down in your workbook.
    3 days
  • Learner Activity 3. Select a security related operation that your company conducts. Compile a list of what you consider to be typical instructions that officers will receive to conduct this operation. Consider your company’s standards and procedures. Compare your instructions to the company’s standards and procedures. Create a checklist for this purpose. Change the instructions that do not adhere to the company’s standards and procedures. Write your answer and checklist down in your workbook.
    3 daysFinal
  • SUMMITIVE ASSESSMENT
  • Quiz Summitive Assessment
    0 question10 minutes
  • CHAPTER 1 Question 1 What is the difference between and instruction and a order?
    3 days
  • Question 2 When communicating an instruction what aspects are important to communicate?
    3 days
  • CHAPTER 2. Case Study. Refer to Chapter 2 of your Learner Workbook and explain how training can be carried out in accordance with specified requirements
    3 days
  • Chapter 3 Practical Excercise Prepare documentation on a training session and in groups discuss this feedback with regards to stakeholders.
    3 days